Word 2013 and Word 2010 use the same file format. Don’t they?

We’ve just dealt with an issue with a student submission where they had been penalised for not submitting a document that met the specified layout. Only thing is, they had. Their document was a written in Office 2013, but staff are still using Office 2013. The document was 13 pages long in Word 2013. But…

User profile service failed the logon User profile cannot be loaded

Just received an error where I was unable to log in to my Windows account on my VM. The error was “User profile service failed the logon” “User profile cannot be loaded” The solution involves booting to safe mode and switching to a backup of your profile using RegEdit. I found this helpful video takes…

Restoring an Entourage calendar after accidental deletion

After OSX 10.6.3 was released the sync services between iCal and Entourage went a little screwy. Many calendar entries were flagged as conflicts (usually items with invites) but the sync service wouldn’t allow them to be merged. Since I have several Macs connected into my Exchange account, multiple entries started to appear. The solution was…

Mircosoft continue to shoot themselves in the foot – Windows 7 lineup announced

They’ve announed the Windows 7 lineup claiming it offers ‘clear choice for consumers and business’. It appears they haven’t learnt from their mistakes? They claim that the streamlined ‘clear choice’ is a choice between ‘Home Premium’ and ‘Professional’. But reading further they mention that they’ll continue to offer enterprises the Enterprise edition and ‘Home Basic’…